Where can I send over my design?
Few ways to send over your design
Instagram DM: @hnadsigns
Phone Number: 929-623-6886
Email: [email protected]
How long does it take to process my order?
We usually send out your orders within 8-14 days. However our aim is to send your orders within 5 working days from the date of receipt of your order.
What if I want to change my order?
Once an order has been placed please contact us asap to revise/edit your order. You have 24 hours to change your design only. NO REFUND.
Can I place these items in the Microwave ?
The only items that are microwave safe are:
Regular Coffee Mugs
Color Mugs
The Magic Mugs
DO NOT MICROWAVE TUMBLERS. THEY ARE DOUBLE -WALL VACUUM INSULATION TECHNOLOGY WHICH ALLOWS COFFEE TO INSULATE THE HEAT & KEEP BOTH HOT AND COLD BEVERAGES FOR 6HRS.
Can I get a discount ?
check out our promotions page for our current discounts and special offers.
What information I need to provide for an order?
1. Quantity, Product size, Product type
2. Send us your personalized/custom design.
3. Your shipping address
4. Phone Number - In case we need to contact you quickly in regards to your order
5. Email address - For order confirmation and invoice.
6. Payment Method - All orders are placed directly through our online ordering system (STRIPE) require credit card payment.
What if I don't want to order online?
You can email, DM or call to place order.
How do I contact customer service?
You can contact our customer service via email: [email protected] - 929-623-6886
Will my credit card information be safe and secure for this site.
Yes. Please see link below for security purposes
https://stripe.com/resources/more/payment-security#what-is-payment-security